The Three-Year Plan 2017-2019
The targeted use of new technologies puts citizens and businesses at the centre
of the action, becoming the lever of economic and social transformation that
renders digital innovation a public investment for a structural reform of the
The Three-Year Plan for information technology in the Public Administration is
the strategic and economic policy document that turns into action the Strategic
Model for the evolution of the public administration information system. It was
created to effectively guide Italy's digital transformation and becomes a
point of reference for central and local administrations in the development of
their own information systems.
It defines the guidelines of the operational strategy for the development of
public information technology, establishing the fundamental architectural
principles, the rules of usability and interoperability, and specifying the
logic for classifying ICT expenses. Thanks to the Plan, the following digital
development model is established:
- at the national level, rules and standards are defined, and enabling platforms
that optimise investments are implemented;
- central and local administrations develop services according to their specific
needs, using internal and/or market skills;
- the private sector, which includes the country’s strategy, establishes
long-term investment programs and exploits new market opportunities by
creating solutions that integrate with national platforms.
The objective of the Plan is to rationalise the expenditure of the
administrations, improving the quality of services offered to citizens and
businesses, and the tools made available to the public administrations.
"Digital transformation is a priority of the Government. The Three-Year Plan requires a team effort to simplify Public Administration and the life of citizens."
President of the Council of Ministers
"Digital transformation continues with the Three-Year Plan, which will allow Public Administrations to become more efficient and put the citizen at the centre of their actions. Updating the Digital Administration Code will be an additional step towards freeing innovation from too many regulations and strengthen the rights of digital citizenship."
Minister for Public Administration and Simplification
"We are introducing a completely new way of participation, certain that in order to achieve the goal of digital transformation of the Public Administration services, we must act in a collaborative way."
Government Commissioner for the Digital Agenda